Access to the UK’s Top Creative Minds
Going the extra mile isn’t anything extra for us. We love hearing from our clients that the service they have received is above and beyond the call of duty, and all to help them achieve the maximum they can. This attitude goes through everything that we do.
- Our best source of talent is word of mouth, with many of our clients being our former talent.
- We don’t have our staff work to fill a quota, but rather to make sure they always make you happy, and we give them a competitive salaries to help that.
- Our managers are measured by their customer services scores from Inavero’s Net Promoter® Score surveys.
Top-Rated in Recruitment Agency Reviews
In fact, it’s these results that we’re really proud of. There are fewer than 2% of all staffing firms that win Best in Staffing from Inavero for exceptional customer service across both Client and Talent categories, but it’s something that we have done over the past five years.
The client satisfaction scores that we’ve received are over 50% higher than the industry average, and we frequently get top-ratings in authoritative employment agency reviews. Making clients happy makes us happy!
“Great service. Wonderful people. I'm always impressed by the service we receive when we're in need of staffing help. The people inside of Vitamin T are a pleasure to work with as are all the freelancers we have worked with. The quality of work never seems to fail.”
- Carl Soares, Oxfam
“The customer service has been fantastic. I feel the team is going out of their way to make life easier for me and that is the whole point of using the service. The team has also worked hard to keep ME focused, not just hand me people. I'm busy, they know that, and when they need to hear from me they let me know with clear direction and persistence. They are very serious about making sure I am letting them provide the best service they can give me. Good stuff.”
-Mike Rendel, MediaSauce Interactive