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The UX/UI designer plays a central role on our digital communications team by leading user experience (UX) and user interface (UI) design for digital assets, such as websites and web-based applications.
Create and implement visual, UX, and UI designs for web assets that benefit customers and members.
Gather and evaluate user requirements independently or in collaboration with business analysts, researchers, etc.
Perform UX research for various projects and deliverables.
Develop UI design mockups, storyboards, process flows, sitemaps, and prototypes that clearly illustrate site behaviors, requirements, and design.
Conduct usability tests to continuously identify and refine UX needs, issues, and designs.
Contribute to and lead design of entire websites and UI elements.
Ensure all digital properties and channels follow best practices with regard to accessibility, usability, mobile optimization, page weight, and other industry and legal standards.
Develop and maintain detailed UX/UI specifications and documentation.
Evolve, advocate for, and adhere to design system and brand standards.
Contribute to projects as part of a team from a design perspective, and mentor print designers on digital best practices.
Prepare and present designs to stakeholders and teams.
Coordinate with development, content managers, project managers, business analysts, IT, and other project resources.
Lead key internal meetings, including daily and weekly status updates and planning sessions.
Proactively assess situations, formulate necessary and timely solutions to achieve desired results.
Nurture and build internal client relationships to foster a healthy and productive project team environment.
Understand and execute the user-centered design process and key UX design principles, including accessibility, usability, and brand expression.
Proficient at creating UX design artifacts, including site maps, personas, wireframes, design comps, lo- and hi-fi prototypes, etc.
Advanced experience with and understanding of Adobe Creative Suite.
Proficiency with wireframing and prototyping tools (InVision, Sketch, etc.).
Proven design chops for visual layout, grids, typography, etc.
Experience with HTML, CSS, and technology that supports UX design.
An eye for details.
Creative, critical thinker and customer-centered solution-finder in the midst of ambiguity, complexity, and uncharted territory.
Portfolio showcasing UX/UI design experience.
Solid time management and independent work skills.
Strong communication skills with business stakeholders and executive management.
Experience designing for accessibility and inclusion.
Strong, passionate interest in learning new technologies and design skills.
Ability to grow and evolve design systems.
Education and Experience:
Bachelor’s degree in design or related field.
3+ years of experience as a UX/UI Designer or similar role.