Join Corporate Functions and you will become part of a diverse team which offers the essential expertise that enables all of our employees to deliver high performance to our clients. Corporate Functions professionals work in areas such as Human Resources, Finance, Legal, Marketing and Communications, CIO, Information Security, and Geographic Services.
Whether you work directly with clients or manage important internal initiatives and efforts, you’ll find amazing opportunities to make a measurable difference.
What responsibilities will you have?
The Associate Manager will oversee and direct all HR activities provided to specifics groups of employees by the Field HR team who support them.
The individual will supervise a small team of People Advisors / Senior Analysts, who provide generalist HR support to specific client groups within Technology, and will work closely with them, providing support and guidance on all operational HR activities as required. The individual may also have operational HR responsibility for a small number of employee groups themselves where appropriate. There is an expectation that travel may be required, particularly to London and Newcastle.
The individual will be involved in managing many projects/initiatives, which may include:
Serve as a main point of contact and managing relationships with stakeholder groups and key individuals
Execute key HR processes within Field HR, i.e. performance management, exit management, grievance management and career moves through internal role posting
Review and deliver employee orientation and induction
Execute Reward processes-including annual process and variable pay process
Design and implement local employee engagement and recognition programs for the DTE in line with the entity strategy
Handle and oversee complex employee discipline and grievances, consulting with ER as appropriate
Manage and advise on people change programmes, including TUPE transfers
Use reporting and analytical information to drive insights to inform talent strategy
Facilitate team work and process integration across the team
Leading of a small team of People Advisors ensuring career planning and development for employees
Coordinate, deliver, prioritize and manage escalation of all activities executed by the Location HR and People Advisor teams
Act as delegate for HR Manager
What skills & experience are we looking for?
o Comply with the business standards, procedures and policies
o Coordinate/implement a key initiative, process or change
o Meet deliverable requirements/service level measures/specific targets
o Reduce/Manage risks to tasks, activities or projects
o Build skills (self or others) needed to execute responsibilities
o Effectively coach/counsel others and provide feedback to improve performance
o Maximize individual/team productivity to build or maintain a high quality team
o Promote teamwork and a positive work environment
o Establish self as expert or key contributor
o Increase client/customer or user satisfaction
o Make/propose improvements to work products, services or processes
o Requires analysis and solving of moderately complex problems.
o Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.
o Requires understanding of the strategic direction set by senior management as it relates to team goals
o Primary upward interaction is with direct supervisor or team leads. Generally interacts with peers and/or management levels at a client and/or within.
o Manages medium-small sized teams and/or work efforts at a client or within.
o Note: Knowledge and/or experience of working with trade unions would be an advantage in addition to the challenges of working with newly acquired organisations
What academic qualifications do you need?
- Human Resources designation/certification preferred or equivalent