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Sales Operation Specialist

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Jul 31, 2020

Central London

Freelance

Agent: Nicole D.

Job #: 160050

Salary: £35K - £42K (DOE) Pro-Rata

Job Description

Sales Operation Specialist

Duration: 3 Months (with potential to extend)

About the team:

EMEA Sales Operations will be substantial in supporting the Sales team to run the Cloud business in the region. The processes are now set up and this role will help execute those operations on a daily basis for the EMEA region.

Job Description:

Our client is looking for a detail-oriented, and fast executing Sales Operations Specialist to help with the operations for a dynamic, growing Cloud EMEA sales organization.

The Specialist will:

* Work with cross-functional teams, including Sales, Finance, and HR to handle sales operations and ensure timely and accurate reporting.

* Provide superior technical support and build successful long term relationships with both Sales Operations and Sales for internal workflow applications and sales tools.

* Troubleshoot, escalate and respond to support requests.

* Communicate effectively with engineering and other technical groups to enhance tools and resolve internal customer issues.

* Ensure prompt resolution of technical challenges.

 

Top 3 Daily Responsibilities:

* Sales ticket request support

* Customer data analysis

* System troubleshooting

Skill/Experience/Education
Mandatory

  • Experience of executing defined processes and advising on company guidelines
  • Strong MS Excel skills for quick reporting execution
  • Professional etiquette, organizational skills, and attention to detail
  • Interpersonal skills and ability to work with cross-functional teams
  • Ability to multitask, set priorities, and work efficiently in a fast-paced environment
  • Experience in technical support
  • Strong troubleshooting and problem-solving skills
  • Strong written and verbal communication skills
  • French-speaking

Desired
- Bachelor's degree in Business, Finance or equivalent related education and relevant experience
- Aptitude to understand complex business processes
- SQL skills are a plus

Client Description:

Our Client is a multinational technology company, specialising in Internet-related services and products; including online advertising technologies, search engine, cloud computing, software, and hardware. The state of the art offices in Central London are conveniently located with quirky interior, fancy add ons (restaurant, gym , terraces, kitchens and fun break out spaces). Offering great free facilities to employees and contractors alike. The atmosphere is relaxed with a diverse and innovative culture. Opportunities for growth and progression and networking with like-minded people across the business and beyond.

 

 

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